Shipping Policy

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• You will receive an email with tracking details once your order has been shipped.

Shipping Time

• Standard shipping to the United States typically takes 7–15 business days.

• Delivery times may vary slightly due to factors outside our control (such as carrier delays, holidays, or customs checks).

Shipping Costs

• We offer free standard shipping on all orders.

• Expedited shipping may be available at checkout (if applicable).

Tracking Your Order

• Once shipped, you will receive a tracking number to monitor your package.

• Please allow 2–5 days for tracking information to update after dispatch.

Delivery Issues

• If your package does not arrive within 30 business days, please contact us at social@orenve.com so we can assist you.

• We are not responsible for lost or stolen packages marked as “delivered” by the carrier, but we’ll do our best to help resolve any issues.

Order Changes & Address Accuracy

• Please double-check your shipping details before placing an order.

• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.